Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder coming from your local shipping and delivery service and might like to terminate your order, first check your email and/or spam filtration system this means you clicked on the correct delivery address and/or LINK. Once this has been done, if you are nevertheless interested in continuing, simply answer the e mail with the information on your request and you may greatly appreciate any kind of assistance you may possibly offer. For technical issues, you might need to make contact with customer support via their own contact number: (Toll Free). Alternatively, if an individual have any additional questions, you can send us an email and we all will try our best in order to assist you.
Your package deal will arrive at your current door within 7 to ten operating days. Please be aware that will shipping times may vary from 1 courier company to another. It is therefore, always preferable to buy with a reliable company. To help ensure your package deal arrives safely, we all always advise of which you sign your own parcel’s “Thanks Regarding Sending” section mainly because it arrives. Your nearby delivery services usually are required to obviously display this signature bank confirmation on just about all sent items, including Element Vape products.
When your parcel has arrived at your doorway, you need to collect this as soon as possible. This is usually normally done by completing a self-addressed, stamped envelope along with your return tackle and tracking number. Upon arrival, ensure that your unit is completely charged and ready to start using that immediately. Do not hold out for your Element Vape product to be able to warm up; this can not be stressed sufficient, especially in the case regarding rechargeable batteries.
As outlined in the above section, when shipping to be able to UK residents, shipping and delivery will probably be facilitated by simply one of our nationwide network of courier companies, such because DPD, FED EX or UPS – but please allow for additional costs to be used into consideration when placing your buy. Customers located within the Republic of Ireland are not allowed to buy online. Within most cases, customers located within typically the Republic of Puff Bar Ireland in europe will be not able to purchase the item through the use of credit credit cards or debit cards. All of us are currently experiencing some issues with credit card scams in European countries as well as in certain instances, payments made making use of these methods might be declined or even reversed. In add-on, all deliveries in order to EU customers might be susceptible to taxation and import tasks.
When shipping internationally, please note that traditions procedures are really time-consuming and often require the help of an independent customs agent. In the case of an imported product, delivery periods will be dependent on your courier’s international delivery service and transit times may greatly surpass our internal delivery estimates. If you are uncertain of expected transportation times, please make contact with us immediately. Worldwide orders will typically arrive within three to five business days following payment has been received.
For all questions relating to this matter, make sure you note that all questions should be aimed towards our company headquarters. Should an individual need for making modifications or inquire regarding our services inside general, you could do so in anytime during company hours, Monday through Friday, except Weekend, Wednesday, and Thursday. Should you have any other questions, you can either contact our client service team or one of the sales representatives on the main office. If you prefer to spot your order online, you are welcome to visit internet site and follow the simple instructions provided. All billing and ordering information may be provided in the click of a button.
As usually, we strongly suggest that all purchases be paid regarding in full before shipping and delivery or delivery of products. Any changes to shipping or even delivery policies is going to be clearly indicated after receipt of repayment. In the occasion of a defect in any merchandise, please contact all of us right away to get a return or alternative. As long as your satisfaction is usually our number one priority, we all will work along with you to definitely make sure that you have the very best electric products available.